Where do you see your company in five years from now? Continuing to be the market leader in providing the industry with premium product that is packaged to perfection; unique offerings; service that is exceptional and knowledge that remains relevant. What is the key to your success? Being positive; having...
Where do you see your company in five years from now?
Continuing to be the market leader in providing the industry with premium product that is packaged to perfection; unique offerings; service that is exceptional and knowledge that remains relevant.
What is the key to your success?
Being positive; having a high energy spirit; communicating well at all levels and empowering team members with information for cross-department buy-in.
How do you spend days at sea?
Long lazy breakfast, walks around the deck, relaxing massages, activities, sunbaking around the pool followed by dinner and a show.
What is the next “hot spot” in cruising destinations?
Laid Back French Polynesia! Cruising the Society Islands discovering Tahiti, Moorea, Tahaa, Bora Bora & Huahine to the serene natural beauty of the Tuamotu Islands. Exploring the untouched coral reef of Raiatea or kayaking on the Faaroa River, the only navigable river in French Polynesia. Maeva is also amazing as it houses the most sacred artifacts – open-air stone temples which has 400-year old stone fish traps still in use today.
What is the most important issue in the cruise industry today?
Consultant Training – qualifying your client. The industry is busting at the seams with new product constantly being launched. We need to ensure consultants are fully trained on where each product fits and that the right clients are being booked onto the right product.
What do you think is the most underrated aspect of cruising?
For the luxury small ship sector being able to access tiny harbours and hidden coves that are away from the crowds. Stepping into amazing places and relishing in intimate cultural experiences. It’s all about enjoying handcrafted shore excursions that will take clients closer and show them more.
What is something you wish more agents knew about cruising?
Being able to avoid traffic jams in Europe & Asia is priceless. Cruise from one port to the next to experience a different style of holiday. That it’s not all about the next biggest trendy and shiniest ship but about the atmosphere onboard and interactive cultural immersion ashore.
There are products out there that will give clients the opportunity to step away from the crowds and away from the towering decks. To consider small ship cruising where you can have your own individual experiences and feel like you’re on a private yacht but still be enjoying the luxury of attentive crew; fine dining and contemporary decor.
To be greeted by your name from the moment you step aboard and to be constantly surprised by crew who bring you just the right thing at the right time. To be able to see more, linger longer and have the kind of adventure that defines the difference between tourism and true travel.
To see the world and it’s people like never before in a less structured environment that gives you the freedom of choice.
Describe your perfect cruise in 25 words or less?
A small ship that is casually elegant with the freedom of choice onboard that connects you with locals at unique ports of call.
What is your best piece of advice for combating sea-sickness?
Eat green apples and take sips of water or take “Avomine”.
What is your prediction for the future of cruising?
Repeat cruise lovers will desire new ports and unique experiences. People will crave never before seen innovations onboard and unforgettable journeys ashore.
Deb’s Cruise Favourites
Ship: Windstar Cruises – Wind Spirit
Ship Activity: Visiting the Captain on the Bridge
Shore excursion: Zodiac landing in Antarctica
Region: French Polynesia
Port: Tiputa
Onboard food/drink: Bubbles…
Perk of the job: Working with luxury product each day
