NORWEGIAN Cruise Line has this week commenced operations at its new Australian call centre, with five full time cruise consultants led by operations manager Elizabeth Krstevski having just completed four weeks of intensive training. Operating from 8am-6.30pm eastern time Mon-Fri and 8.30am to 1pm on Sat, at this stage the...
NORWEGIAN Cruise Line has
this week commenced operations
at its new Australian call
centre, with five full time cruise
consultants led by operations
manager Elizabeth Krstevski
having just completed four weeks
of intensive training.
Operating from 8am-6.30pm eastern time
Mon-Fri and 8.30am to 1pm on Sat,
at this stage the call centre will cover
Norwegian Cruise Line,
with Oceania and Regent Seven Seas
anticipated to come online down
the track.
“Establishing a local call centre
to deliver enhanced service and
assistance to local trade was a
top priority for us when setting
up Norwegian Cruise Line’s
Australasian office,” said senior
vice president and md Asia
Pacific, Steve Odell – call 1300 255
200 or +61 2 9224 6000.