Interesting facts from cruise land Passengers… Based on CLIA Member Line surveys, the overall customer satisfaction rate of the cruise industry is 89%. The percentage of cruise pax who said they would choose a cruise holiday over a land-based resort – 87%. Further, four in every ten cruise passengers confirm...
Interesting facts
from cruise land
Passengers…
Based on CLIA Member Line
surveys, the overall customer
satisfaction rate of the cruise
industry is 89%.
The percentage of cruise pax
who said they would choose a
cruise holiday over a land-based
resort – 87%.
Further, four in every ten cruise
passengers confirm they have
returned to a destination that
they first discovered on a cruise.
Crew…
Not only do crew onboard
cruise ships undergo extensive
and continuous training, crew
retention rates exceed 80% on
average across CLIA Member
Cruise Lines.
Cruise lines often receive up
to 100 applications for each job
opening on board.
Crew members are
encouraged to obtain education
and training focused on honing
work skills for further career
advancement.
Environment…
Unrecyclable waste on cruise
ships can be as little as half a
kilogram per person per day
compared to more than two
kilograms per person on land.
More than 80,000 tons
of paper, plastic, glass and
aluminium cans are recycled
annually by the cruise industry.
Heat exchangers use steam
generated from engines to
produce water for onboard
use and to heat cabins which
conserves energy and helps the
environment.
— Brett Jardine, GM, CLIA Australasia
