It’s that time of the year when many of us allocate weekend time to be spent with our industry colleagues as opposed to spouses – yes, I’m talking about conference season! For me, the last two weekends have been spent at Travellers Choice and helloworld events respectively and the delivery...
It’s that time of the year when
many of us allocate weekend
time to be spent with our
industry colleagues as opposed to
spouses – yes, I’m talking about
conference season!
For me, the last two weekends
have been spent at Travellers
Choice and helloworld events
respectively and the delivery of
both organisations was first class.
Naturally the retail chains take
this opportunity to recognise and
reward their own top performing
agents in front of their peers
which is very satisfying for the
winners.
As an independent bystander
what struck me was the number
of stores taking out their
respective award categories that
are heavily engaged in selling
cruise holidays. Given we have
such a heavy focus on local
cruises, I can’t help but think how
remarkable it is the way the cruise
industry has actually played a role
in reversing a trend that used to
be very common in retail agents.
Remember the days when there
was a clear distinction between
domestic and international
consultants?
For all consultants today,
regardless of your experience
you have to keep focused on the
70% of Aussies and Kiwi’s that are
cruising from our home ports –
this is your bread and butter and
potential long haul cruisers in the
future.
CONTRIBUTOR: Brett Jardine, CLIA Australasia
