DAVID Craven Key Account Manager, Princess Cruises 1. What is your favourite part of your job? Building relationships with our trade partners and travel agents is so rewarding and ultimately watching them succeed is what I love the most. 2. What attracted you to a career in the cruise industry?...
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Building relationships with our trade partners and travel agents is so rewarding and ultimately watching them succeed is what I love the most.
2. What attracted you to a career in the cruise industry?
The opportunity to travel the world initially appealed to me and led to my first role working for Princess across a number of our ships in different parts of the globe. What kept me there was seeing how much I loved helping our guests have incredible experiences and see them return to cruise with us time and time again.
3. What is key to success in the cruise industry?
Building relationships with our valued travel partners is important to everything that we do. Having a passion for cruise and sharing in guests’ excitement while booking their holiday is the key to strengthening client relationships, ensuring they come back and book with you every time.
4. How has COVID-19 changed the way you do your job?
It’s kept me working from home more than usual! Being a people person, I can’t wait to see my partners in person again and most importantly I am looking forward to hosting them onboard when cruising resumes locally.
5. What is the best thing to say to people who are hesitant to cruise?
You only have to unpack once, wake up somewhere new every day and relax.
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