| FACE-2-FACE: 21 Sep 21

WITH Hannah Taylor, Strategic Sales Manager VIC/TAS/SA, Celebrity Cruises – Tell us what the favourite part of your job is: Definitely the people I get to work with every day. I am part of a small but incredible and supportive team, and love working with key accounts and trade partners.

2. What attracted you to a career in the cruise industry?

I began my travel career as a retail travel agent over 20 years ago. Since then, I have worked as crew onboard ships, in both frontline consulting and wholesale roles, and I moved into sales five years ago, combining my love of cruise with my sales/business development role – it’s my dream job!

3. What is key to success in the cruise industry?

A combination of building and maintaining great relationships, a thick skin, a sense of humour, and this past 15 months has also required resilience and a positive attitude in an ever-changing world.

4. How has COVID-19 changed the way you do your job?

I have worked primarily from home since Mar 2020. Most meetings have been via Zoom instead of in person, and like all of us it’s definitely made me appreciate the industry and its people on another level!

5. What is the best thing to say to people who are hesitant to cruise?

I tell them that cruising is, and will continue to be one of the safest, cleanest and easiest ways to travel. The ease of a cruise holiday and being able to unpack once and visit many different cities and countries, while being spoiled by delicious food and so many things to do onboard and onshore is why cruise will always be a favourite way to see the world.

6. What was your best fam trip?

Oh this is hard! I would have to say it’s an equal first place tie for New Zealand and Greece. Both incredible parts of the world (that can be visited on a Celebrity ship!) that absolutely hold a special place in my heart.

7. How do you wind down after a busy week?

Catching up with friends for a glass (or two!) of wine, or snuggling on the couch with my dog and cat while reading a book.

8. When not at work, how do you spend your time?

I play hockey, go to the gym and also love relaxing at home, cooking and reading.